What Does an Insurance Agent Do?

What insurance agents do and how they help people protect what matters most.

CAREERS

Aayush Dhar

8/22/20252 min read

two people sitting during day
two people sitting during day

Introduction

Insurance protects people from financial disaster when accidents, illnesses, or disasters happen. Insurance agents help people choose the right coverage for their needs.

What Insurance Agents Do

Insurance agents sell policies such as auto, home, life, health, and business insurance. They explain coverage options, help clients compare policies, and recommend plans based on each client's situation. Many also help clients when they need to file claims.

Captive vs. Independent Agents

Captive agents work for a single insurance company, like State Farm or Allstate. Independent agents represent multiple insurance companies, allowing them to compare options for clients. Both types usually earn commissions based on the policies they sell, and some also receive a salary.

How to Become an Agent

Insurance agents must earn a state license for each type of insurance they sell, which requires passing an exam. A college degree is helpful but not always required. Strong communication, trustworthiness, and sales skills are key to success.

Conclusion

Insurance agents help people prepare for life's surprises. If you enjoy working with people and helping them feel secure, this career could be a great choice!